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REFUND POLICY

Refund Policy

Thank you for shopping with La Saint's Beauty. We strive to ensure your complete satisfaction with every purchase. Please review our refund policy below:

Returns & Refunds

  • Eligibility: You may return items within 15 days of the delivery date, provided the item is unused and in its original condition, including all packaging and tags.

  • Refund Amount: If your return meets the above criteria, we will issue a refund for the full order amount, minus the shipping costs for the return.

  • Return Shipping: Customers are responsible for the cost of return shipping unless the item is damaged or defective.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately at lasaintsbeauty@gmail.com with the following information:

  • Your order number.

  • A photo of the damaged item and its packaging.

We will assess the issue and provide instructions for a replacement or refund, including covering return shipping costs if applicable.

How to Initiate a Return

  1. Email us at lasaintsbeauty@gmail.com within 15 days of delivery to request a return authorization.

  2. Pack the item securely in its original packaging.

  3. Ship the item back to the address provided in your return instructions.

Refund Processing

  1. Once we receive and inspect your returned item, we will process your refund within 5-7 business days.

  2. Refunds will be issued to the original payment method used for the purchase.

Exceptions

  1. Final sale items are not eligible for returns or refunds unless they arrive damaged or defective.

  2. Items that show signs of use, are not in their original condition, or are missing tags/packaging may not qualify for a refund.

If you have any questions about our refund policy, please contact us at lasaintsbeauty@gmail.com. We’re here to help!

Refund Processing

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